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1. Which of the following documents offers guidance but is not legally enforceable ?
2. The document that is handed to the customer, detailing the work to be done and
a price is called:
3. One quality that would ensure the respect and cooperation of others on site is:
4. What is the process where people in a meeting discuss items and come to an agreement ?
5. Which of the following tradespeople would normally grout the bathroom ?
6. Which one of the following communication methods is considered as official and can help towards a good company image ?
7. What is the main function of the electrical services inspector ?
8. Which one of the following organisations specialises in impartial advice concerning employment difficulties ?
9. If there was a dispute between an employee and an employer, who could be used in the discussions ?
10. Who’s responsibility is it to ‘provide specialist and expert advice’ ?
11. What is the term used to detail ‘the monies paid to a customer if a contract is not completed on time’?
12. In contract terminology, what term is used for an ‘invitation to quote for a contract’ ?
13. If a contractor or supplier has been ‘specified by name’ in a contract – what is this known as ?
14. Which ONE of the following requirements is NOT expected to be required of of a qualified electrician ?
15. Who’s responsibility is it to ‘undertake the installation and be responsible for their personnel’ ?
16. A large company is likely to have which one of the following organisational structures ?
17. Which one of the following items is not a measured item likely to be recorded on a contract ‘take-off sheet’ by an ‘estimator’ ?
18. What term is given to a work request that is changed by the customer, signed and authorised by them and requiring authorised permission before work commences ?
19. What is ECA ?
20. Specific guidance on carrying out work on electrical systemsis given in the :
